I get no picture and sound?

To watch our Flash streaming video you will need to have the free Adobe Flash Player version 9.0.115 or higher installed.

What are the minimum requirements for using TitanXXX?

Windows or Mac operating system

Adobe Flash Player 9.0.115 or higher. Version 10 recommended.

Broadband Internet Access - 800Kbps. 2Mbps or faster recommended.

Windows - 2 GHz processor; 512 MB RAM.

Mac OSX - 1GB RAM

Recommended Browsers - Internet Explorer 7, FireFox 3, Safari 3

How do I change my account information?

For any changes to your account information, go to the "My Account" link at the top of the page.

How do I change my password?

Login; go to “My account� then chose “My Password�. You can then change or modify your password or alternative login details.

How do I see how many minutes I have available in my account?

Login; go to “My account� then chose “My Wallet�. You can then review your account balance, past purchases history or add more minutes to your account.

What is “My Favorites� and how do I use it?

At anytime you can click the “Add to Favorites� button besides any film or clip and it will be added to your “My Favorites� list. To access “My Favorites� and review your saved lists simply login, go to “My account� and then chose “My Favorites�

What forms of payment do you accept?

We currently accept Visa, MasterCard, American Express and Discover. All orders are processed via secure server thru DHD Media.

How will the charge appear on my credit card statement?

The name that will appear on your credit card charge statement is "TITAN MEDIA 3 TEL 8003607204 CA�. This is our 800 number that you can call to speak to a customer service representative for any billing issues.

Are my credit transactions safe?

Yes. We can assure you that all credit card transactions are processed securely through our credit card processor DHD Media. Your information will never be compromised or passed on to third parties.

Why is my credit card being declined?

Whenever possible the reason for the decline will be displayed to you at the time of your transaction. You can then choose to correct the error, if possible, and re-try the transaction.

What is your refund policy?

If you have any issues or trouble with our site, please contact us first. If we cannot resolve your problem and you require a refund, please contact us directly by using our support interface located at the following link: Contact Us or if you are located in the United States you may call us at 1-800-360-7204 ex: 2